Augment Risk UK Trading Ltd

Privacy Policy

Who we are

Augment Risk UK Trading Ltd (Augment Risk) is a company registered in the United Kingdom and trading as an insurance broker in the UK. It is an Appointed Representative of Advent Solutions Management Ltd.  Augment Risk is company registered on the public register of data controllers maintained by the UK Information Commissioner with ICO license number ZB503866.

What information we may collect and why

To provide services to our client including the placing and administration of insurance business on their behalf or the collection of claims we may receive personal information such as the name, date of birth and contact details of individuals who are policyholders of an insurance company we are providing services or are an employee of a client for whom we are acting. When claims occur, we may be required to obtain medical and health information about policyholders.

Wherever possible we seek to not receive personal information about policyholders or employees but where we do so it is necessary for the purposes of placing or administering the (re)insurance business or the management and collection of claims monies from (re)insurers. 

Under UK data protection legislation, we are required to inform data subjects, in this case the policyholder or employee, that our lawful basis for processing the personal information is in pursuit of our legitimate interests as a business providing insurance services to the data subject’s employer or their insurer.

How long we will keep the information

As a general rule we keep information for one year after the insurance policy expires or until a year after any claim is closed. However, there may be exceptions where we need to keep personal information for longer. This for example may be a requirement of the Insurer or a regulatory requirement.

Who we will share the information with

In some cases, we may need to share information to carry out the services we offer. 

We share information with the employer’s insurer(s) and/or reinsurer(s) who may vary from time to time.

We also share information with our IT providers as they maintain the data we have received on their servers on our behalf.

From time to time, we may transfer the personal data to a group company located outside of the UK and/or to (re)insurers. When we make International Personal Data transfers of this kind, we will ensure that we have the appropriate safeguards in place, in line with UK data protection legislation, to protect your personal data. These safeguards include putting in place standard contract clauses with the group company or (re)insurer(s) that are the recipient of your personal data.

Personal data protection rights

Individuals have certain rights regarding processing of their personal data, including a right to lodge a complaint with the ICO, if they are not happy with how we have processed the data.

These rights about the personal data we process include: